The LMS training portlet allows supervisors to keep tabs on each set of training courses to see where field interviewers are falling behind and may need additional support. This portlet will show the progress of all interviewer by region or across all regions and show progress for each set of training courses that are assigned to them.
Staff Information
Portlets that show the name and a photo of each field interviewer for a given supervisor, and, if available, their current location and work status.
The EROC time of day portlet shows a history of the types of contacts that have been made by the day of the week and time of day. Each segment is a day of the week starting with Monday, and the time of day is shaded by the morning, afternoon, and evening hours of operation. Contacts made outside of normal hours are flagged as outliers. Within each day of the week, the contacts are shown by week of the study to show coverage over time. This portlet can show all of the EROCs for an interviewer or for specific cases to help determine contact opportunities.
By calculating a number of key indicators on a daily basis, study managers can determine how much work each staff member is doing across any time range. This portlet defaults to showing summary counts for the region from yesterday. The Staff view shows these counts broken down for each staff member.
Typical counts include the number of completes, number of hours worked, number of miles logged, number of cases worked, number of contacts made, and the number of GPS points accumulated.
The interviewer map shows all interviewers by region based on their home site. The map displays where a selected interviewer went on a selected day in relation to their assigned tasks using available laptop or mobile GIS data.
This portlet shows at a glance information about each interviewer. Depending on project’s needs, it can show if the interviewer is using their phone GIS tracking app, when the last time their laptop data was transmitted, how many cases are assigned to the interviewer, and contact information.
Clicking on an interviewer will pop-up more interviewer details to help guide interviewer feedback. This includes CARI scores, hours per complete, hours and mileage charged, a list of contact with participants, and a chart showing times and days of the week for each contact.